act pro v17 crashes when adding documents

This version is known by Dell as version A02, and is the latest released by Dell as of now (August 26th, 2010.) On the Dell support site, it is listed under the E4310/drivers/Windows 7 64-bit/Network/Dell-Application/Applies to Wireless 375 Bluetooth Module. This is listed in Control Panel/Programs and Features as 'WIDCOMM Bluetooth Software' by Broadcom, version 6. When I uninstalled that, the problem went away on multiple computers. We found that the problem was specific to some new Dell Latitude E4310 laptops, which use a Broadcom chipset for Bluetooth connectivity, known as the Wireless 375 Bluetooth Module. 'I found the problem- 'WIDCOMM Bluetooth Software'. One of my colleagues found an article dealing with this issue with a dell E4310 on this website http:/ Opens a new window / / Forums/ en-US/ officeitpro/ thread/ b96c4e94-ded6-44b8-a398-dd2e8d80e06e

Fax, etc) worked for about 2 days and then the issue re-appeared. Removing the MS Office XMS printer (as well as the others, ie. I just wanted to give another update on this issue.

Now the issue is back again and we are stumped at what is going on.Īny help would be appreciated as my user is getting a bit ticked off after being upgraded to something that isn't working. Then the issue went away for a day and then came back, then we found that the Ricoh drives for some of the printers in the office were causing the same issue so we installed the Universal driver for them and the problem went away as well.

We did find articles out on the web saying it could be related to a printer driver from HP (since we do have a lot of HP Printers in our office), we did what the article said and changed all the HP drives to a Universal one. We first tried the repair option, then we uninstalled it, rebooted, reinstalled it and we still had the same issue. It seems when our users try to copy, paste, or even save a document they are working on it will crash the Office program they are using. We are using Dell E6410 running Windows 7 Professional and Office 2003 Pro.

We seem to be having an issue for the last few weeks with some of our new laptops.

Act pro v17 crashes when adding documents